Privacy Policy

Sparkle & Shine Services LLC ("we", "us") provides house and office cleaning services in Wittman, Maryland. This policy explains what information we collect from customers and how we use it.

Information we collect

To schedule and perform cleanings we collect your name, service address, phone number, email address, and details needed to do the job (such as entry instructions and cleaning preferences).

How we use it

• To schedule, perform, and follow up on cleaning appointments
• To send appointment confirmations and reminders by text message or email
• To respond to your questions and requests

Text messaging

If you provide your mobile number and agree to receive text messages, we use it only for appointment confirmations, reminders, and replies about your service. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for marketing or promotional purposes. Our messaging provider processes messages on our behalf solely to deliver them.

Sharing

We do not sell your personal information. We share it only with service providers who help us run the business (such as scheduling software and our text messaging provider), and only as needed to provide your service, or when required by law.

Security and retention

We keep your information in access-controlled systems and retain it for as long as we provide service to you or as needed for business and legal purposes. You may ask us to correct or delete your information at any time.

Contact

Sparkle & Shine Services LLC, 8990 Tilghman Island Road, Wittman, MD 21676
(443) 786-0720 · kate@sparkleandshinemd.com